Terms

Camping/Caravaning

Children 2-12 years of age pay 0% if accompanied by parents.

 

Pensioner Policy

Pensioners are entitled to 10% discount on accommodation services. Pensioners must present proof of their pensioner status and specials are not subject to pensioner’s discount.

To qualify for pensioners discount bookings must be made directly with our reservations office.

Pet Policy

Well behaved pets are allowed.

 

Check-In / Check-Out Times - we are quite flexible with late check outs. Just let reception know about it.

Check-in time: 11 noon/midday or later
Check-out time: 10 am or earlier

 

Booking & Cancellation Policy – Accommodation Only

A 100% confirmation deposit is required 30 days or more prior to arrival to secure the booking. Should the confirmation deposit not be paid within the specified period and no other arrangement is made with us in writing, the reservation will be cancelled without further notice.

Orders are only valid if issued by an approved account holder/government department. Orders must stipulate clearly what services are to be rendered and must be received prior to arrival. Any amounts that are due to be refunded to a client will be refunded within 48 working hours once the relevant deposit confirmation has been received.

  • 60 – 31 days prior to arrival – 50% cancellation fee
  • 30 – 0 days prior to arrival – 100% cancellation fee
  • No shows and early departures – 100% cancellation fee

 

Tour Guide Policy

Accommodation

Bona fide tour guides (including drivers)

1 ‐ 9 paying guests ‐ 1 Tour Guide pays 50% of the adult camping/caravanning rack rate (additional

guides pay full price).

15 + paying guests ‐ 2 Tour Guides stay for free and the 3rd Tour Guide pays 50% of the adult

camping / caravanning rack rate (additional guides pay full price).

 

Disclaimer

Guest and visitors use these facilities at their own risk. The owner, management and staff of UrbanCamp.net (Open Range Marketing cc) accepts no liability for the death of or injury to any person, nor for any loss or damage suffered to property or possesions wether arising from any form of negligence, falling trees, or any other cause whatsoever within or extraneous to the control of any of the aforementioned persons

UrbanCamp.net will not be held liable for incidental occurrences towards minors. It is therefore the sole responsibility of the visitors bringing along such minors to UrbanCamp.net, to keep their children under strict supervision at all times.